Disk Utility. When your Mac is not recognizing the external hard drive, use Disk Utility to mount and repair the unrecognized external drive. Steps are as follows: Go to Finder > Applications > Utilities.Double-click Disk Utility to launch it. Repair external hard drive by using Disk Utility. In that case, use a USB cable with two USB connections. It might be corrupted or became unreadable. If you plan on only using the the external hard drive, select Mac OS Extended as the file system. If your Mac is not recognizing a USB or external hard drive after this, youâll have to try mounting it manually. 2. i just start using MacBook 12" with usb c port, i got with my mac usb c to normal usb converter, i have tried it with memory stick and it works but with my 2 external hard drives in not detect any or ⦠Therefore, It can supply the power required by the external hard drive. One is for the external hard drive and the other is for Mac. c. Now you would be able to use the external hard disk on both the computers. Now connect the external hard drive to Windows 8 computer and format it in FAT32 file system. Fix 3. a. Connect the external hard drive to your Mac and copy the important data to the Mac PC. Try to re-connect it and make sure that the USB port is well-cleaned and the hard driveâs cable is plugged in properly. We summarize four common reasons: Still donât worry. Warning: Erasing and reformatting your external hard drive will erase all the contents on your external hard drive. Enable External Hard Drive Visibility Change settings for Mac recognize an external hard disk in the Finder. These steps for fixing an external hard drive not recognized on Windows and Mac are suitable for external hard drives of all capacities and manufacturers. 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